Customer-focused Customer Experience Associate Cover Letter Example

Dear Ms. Leilani Friar,

I am applying for the Customer Experience Associate job at Golfsmith International Inc and I am confident that I have the skills and experience your company is searching from in an applicant.

I have over three years of experience working in sales where I greeted customers and helped to take care of all their needs. I helped to keep the store presentable and restocked merchandise as needed. I believe this experience and my personal skills qualify me to hold this position and I would appreciate an opportunity to put my expertise to work for your company.

I am a people person who enjoys helping others by answering questions and helping them find the best products for their specific needs. I also enjoy helping customers find solutions for the problems that sometimes arise. I have the ability to solve these problems in a fast and efficient manner while providing excellent customer service or to direct the customer to someone with more authority and experience in the specific area.

I have excellent writing skills with the ability to keep records of all conversations and correspondence with customers. I can fill out reports and make the company aware of common issues that customers deal with daily. I have the ability to learn company policies and procedures regarding returns and refunds and to comply with these rules at all times.

I have the experience and skills to help ensure your customers have a positive experience when doing business with your company. I understand that by holding this position, I directly represent your company and I have the ability to help create a positive and friendly image for your business.

Please call (555)-555-5555 to arrange an interview.

Respectfully,

Your Signature

Jennifer Mowry

Enclosure: Resume