Proactive Front Office Agent Cover Letter Example

Dear Ms. Ethel Bash,

I am applying for the position of Front Office Agent now available with Destination Hotels & Resorts and my credentials match the requirements listed in your advertisement.

Your resort needs someone who is dedicated and passionate about providing the very best customer service possible and I am that person. I feel very strongly about treating visitors with courteous and respect. This is what helps to build trust between a company and its customers and I have what it takes to representative your business in a professional and friendly manner.

The experience guests have when entering a resort, sets the mood for the entire visit. If this encounter is pleasant and enjoyable, the guests will be much happier and more likely to return. I also have the ability to deal with disgruntle guests in a calm and discreet fashion. In addition to my outstanding customer service skills, I also have experience performing the other duties associated with this position.

I possess very strong computer skills with the ability to use a number of different programs proficiently and I am familiar with the office equipment used at the front desk stations. I have very good mathematical skills and I can type quickly. I am familiar with the amenities your resort offers and I have the ability to learn the details concerning these services. This way, I can answer any questions the guests may have and better represent your facility.

Please call (555)-555-5555 to arrange an interview and I hope to meet with you soon to discuss the details of this position in person.

Respectfully,

Your Signature

Veronica Decker

Enclosure: Resume