Dear Ms. Maritza Wright,
I am interested in the reservations manager position that has recently been vacated at your company AlwaysOnVacation, Inc. I have attached my resume for your perusal and for your consideration.
I have an associate’s degree in hotel management and I bring a true desire to help take care of the needs of guests. I enjoy working in a fast paced environment and I know that this industry is never dull or slow. My verbal and written skills are refined and I can speak to the very wealthy in a knowledgeable manner. My computer skills are sufficient for this type of work and I do have the ability to learn any new software packages if that is required of me.
I have experience in forecasting and handling all revenue management and am great at customer service. I can coordinate with all sales and reservations associates to ensure that they are trained in proper customer service procedures and to make sure that the rooms are booked to capacity. I am also able to work with these teams to ensure that there are no issues with any of the rooms and that the guests are all happy.
I am able to create and implement new procedures to create a better working environment and to make sure that the reservation and customer service process runs smoothly. I always know the capacity of any of the locations I am managing and always strive to ensure that the quotas are met each month, quarter and year.
Please feel free to contact me at any time by calling (555)-555-5555.
Respectfully,
Signature
Cherrie Martinez
Encl: Resume
