Skilled Beauty Advisor Job Description

Beauty Advisor Job Description

A beauty advisor job description involves establishing long term relationships with customers and offering them personalized service pertinent to their specific skin and hair conditions. Beauty advisors often work in a retail store setting and are responsible for meeting product sales goals.

Position Description

A beauty advisor analyzes a customer’s skin, offers skin care advice and sells cosmetics and beauty products to the customer.

Essential Duties and Responsibilities of a Beauty Advisor

• Possesses thorough knowledge of the particular products being sold and the cosmetic industry in general.
• Reads and understands information about new products being developed and emerging on the market.
• Attends workshops and seminars on new product lines.
• Identifies skin types and skin conditions and knows the best products for each one.
• Gives product demonstrations for customers.
• Performs makeovers on customers.
• Answers customers’ questions and makes nervous customers feel comfortable and relaxed.
• Helps customers find the products that best suit their skin and hair types.
• Sells customers as many appropriate products as possible.
• Asks customers about any skin allergies and makes them aware of any products they should avoid.
• Operates a cash register, credit card machine and computer.
• Meets or exceeds specified sales goals.
• Makes follow up phone calls to customers and verifies that they are satisfied with the products they purchased.
• Mails flyers or sends emails to customers to notify them of upcoming sales and special promotions.
• Orders new products when necessary.
• Stocks shelves and display counters.
• Manages the product inventory.
• Cleans cosmetic counters and floors.
• Produces sales reports for managers.

Required Knowledge, Skills and Abilities

• Must be well groomed with hair in place and make up skillfully applied.
• Wear appropriate clothing that is clean, pressed and in good condition.
• Have an outgoing personality.
• Have a strong interest in and understanding of the beauty product industry.
• Must be able to keep up with trends and new developments in the industry.
• Must have good communication skills.
• Must display self-confidence particularly when conducting demonstrations and performing makeovers.
• Must have a desire to work with the public.
• Must be patient with customers who have many questions.

Education and Experience

• High school diploma or equivalent.
• Degree from cosmetology school, fashion program or art institute.
• Knowledge of beauty products especially particular lines of cosmetics.
• Experience in retail sales.
• Successfully complete the training program required by the employer.

Work Environment

• Expect to work in a retail store that is climate controlled and brightly lit.
• Moderate noise levels which can escalate during holidays and other busy times.
• Much of the day will be spent standing, walking back and forth behind cosmetic counters and bending to retrieve products from display counters and shelves.
• Fast paced environment, particularly at a popular retail store, with lines of customers waiting to be served.
• Work schedules require weekend and evening work as well as long hours during holidays and big sales.

Salary

• Salaries and commissions average between $12,000 and $46,000.