Assess and present solutions through use of ERP systems.
Initiate and lead ERP related projects and provide day to day support.
Gather business requirements as needed.
Research, design and develop Syteline ERP operational reports and programs for all business units within US and abroad.
Collaborate with various business units in organization to facilitate implementation of new or improved reporting processes and functions.
Interact with application development staff to coordinate implementation of newly created functions and reports.
Define business, financial and operations requirements and system goals working with decision makers and end users.
Identify and resolve systems issues using ERP solutions.
Lead and analyze design sessions in prototyping new systems to enhance business processes, operations and information process flows.
Maintain current knowledge and understanding of ERP applications and computer hardware operating systems.
Assist users in resolving problems and answer questions with minimal supervision.
Interpret users’ problems over phone and respond with solutions.
Interact with IT Manager, other SeedWay departments and divisions outside technical contractors working on daily operations or ERP problems.
Perform database inquires and audit to verify system integrity.
Conduct in-depth tests for modified and new systems or applications.
