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Performance Coach Responsibilities and Duties

Identify skill gaps and schedule appropriate trainings to resources for performance improvements.

Conduct job trainings for new hires as per company policies.

Provide educational trainings to company employees for professional growth.

Address training related questions and queries from employees.

Educate resources on company procedures and regulations.

Work with management to determine training needs and training topics.

Coordinate with team members to develop and implement training models at all business levels.

Determine training timelines and develop training content.

Maintain training documentations and make updates as per business needs.

Obtain training feedback from participants and analyze and implement the suggestions.

Develop best practices to improve training quality.

Develop and maintain knowledge base and FAQs for employees.


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