Agency Account Manager Resume

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Here is the Agency Account Manager Resume example:

Craig Lopez

3850 Oakwood Avenue

New York, NY 10003

(555)-555-5555

[email]

Job Objective To obtain a position as Field Agency Account Manager with an established company in where I can enhance my skills and help the company to grow.

Highlights of Qualifications:

Wide experience in online media marketing and advertising facilities
Operational knowledge of carrier issuance systems
Exceptional knowledge of customer services and internet models
Remarkable ability to maintain effective relations with customers
Deep ability to prepare a schedule and work in a team
Amazing skills to prepare presentations for clients
Excellent communication skills in both oral and written forms
Proficient in analyzing structure

Professional Experience:

Field Agency Account Coordinator

Bluesky Agency, New York, NY

October 2008 – Present

Administered policy renewals and made appropriate calls to clients.
Assisted clients with state guidelines and selecting best option available.
Coordinated with policy holder and insurance carriers and monitored customer services provided.
Monitored work by executives and ensured client satisfaction and retention at all times.
Managed related ancillary products according to customer requirement.
Assisted teams in performing outreach calls and ensured optimal customer satisfaction.
Facilitated in retaining existing clients and prepared required letters for same.
Maintained knowledge on various Section125 to provide optimal customer services.

Agency Account Representative

MarketSense, New York, NY

August 2003 – September 2008

Provided support to agency account manager and designed growth objectives for clients.
Analyzed business operations and provided recommendations if any.
Managed all specialized events and services and maintained good relations with clients.
Evaluated complex technical issues and escalated issues if required.
Prepared and maintained knowledge on various Internet businesses.
Developed concepts for accounts and prepared procedures.

Agency Account Executive

MWW Group, New York, NY

May 1998 – July 2003

Developed strategic plans and ensured achievement of all revenue objectives.
Maintained effective relations with clients and maximized growth in revenue.
Facilitated relationships with agencies and executives.
Trained and provided guidance to sales members.
Designed growth strategies for various products and services.
Participated in various industry related conferences and events.

Education

Bachelor’s Degree in Marketing Management

Palmer Chiropractic University, Davenport, IA