Bilingual Receptionist Resume

Dorothy Simon

4136 Fire Access Road

Greensboro, NC 27406

(555)-555-5555

[email]

Job Objective To obtain a position as a Bilingual Receptionist where all of my years of training and experience can be used to benefit the growth of company.

Qualifications:

• Remarkable experience in handling multiple phone lines
• Familiarity with administrative, bookkeeping and clerical procedures
• Ability to maintain good customer service skills
• Ability to answer telephone, screen and direct incoming calls
• Ability to translate documents from Spanish to English
• Excellent Communication skills (English, Spanish and French)
• Pleasant and professional phone manners
• Proficiency in using Microsoft Office Applications

Experience:

Bilingual Receptionist, August 2005 – Present

AppleOne, Greensboro, NC

• Maintained all supply orders and placed service orders as per the requests received on fax, email and phone.
• Greeted all customers coming to the corporate office politely.
• Coordinated with the field engineers, sales representatives and customer in placing order and performing all service related requests.
• Performed various office functions such as scheduling appointments, collecting the meters and preparing a record of the all the work.
• Scheduled on site appointments for the meter collection from customers.

Bilingual Receptionist, May 2000 – July 2005

ACT 1 Personnel Services, Greensboro, NC

• Handled all inbound calls and transferred it to the appropriate department or personnel.
• Greeted all clients and visitors in a polite manner.
• Regulated all the incoming mails by sorting and distributing it to the designated department.
• Managed the translation work for English to Spanish and vice versa documents.
• Performed the basic office duties such as maintaining correspondence, the data entry systems and other duties.

Education

High School Diploma, Nogales High School, Nogales, AZ