Front Desk Agent Resume

Feel free to use this Front Desk Agent Resume example to update your own resume. Even though this is a free resume example, it is important to adjust your own resume to present your relevant work history and skills according to the job you are applying for.

Our resume examples are written by certified resume writers and is a great representation of what hiring managers are looking for in a Front Desk Agent Resume. Use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

Also, see our sample for Front Desk Agent Responsibilities and Duties.

CREATE YOUR RESUME

Here is the Front Desk Agent Resume example:

Bradley Andersen

10541 Peruvian Way

Carson, CA 90746

[email]

Job Objective To obtain a Front Desk Agent position and utilize my experience and skills for the successful completion of each job task.

Work Experience:

Front Desk Agent, May 2004 – Present

DuPont Company, Carson, CA

Maintained up-to-date information on all resort comforts.
Promoted hotel programs, special rate packages, and up grades when appropriate.
Interacted with resort personnel professionally.
Made all guest transactions timely.
Assisted other departments with necessary information and managed to maintain house bank.
Handled all checks and cash and adhered to all resort policies and procedures.

Front Desk Agent, March 2002– April 2004

InterContinental Hotels Group, Carson, CA

Ensured to greet guests friendly and professionally.
Campaigned to up-sell rooms where ever possible to maximize hotel revenue.
Communicated all guest requests with manager.
Processed all cash and credit card transactions; posted all charges; and generated necessary reports.
Issued, controlled and released guest safe-deposit boxes.

Summary of Qualifications:

Remarkable hospitality and guest service experience
In-depth knowledge of the administrative staff, ownership, and management company
Excellent communicating and interpersonal skills
Amazing ability to acknowledge all guests as per company standards
Ability to physical tasks for an extended period of time
Proficient with word processing, email, internet, and Excel
Proven ability to handle stressful situations in a calm, professional manner
Superior customer service skills with pleasant telephone demeanor

Education

Associate Degree in Public Relations, Highland Community College, Highland, KS