Patient Registration Representative Resume

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Here is the Patient Registration Representative Resume example:

Deborah Thompson

834 Lynch Street

Oakland, CA 94607

(555)-555-5555

[email]

Job Objective Seeking a Patient Registration Representative position that offers an immediate challenge, career opportunity and advancement.

Highlights of Qualifications:

Highly experienced in conducting and coordinating patient pre-admission, registration, and transfers
Sound knowledge of medical billing, payment processing, and customer service practices
Operational knowledge of computer, internet, voice mail system, fax machine, and photocopier
Familiarity with various medical insurance and related rules and regulations

?bility

to maintain patient privacy and confidential patient information
Ability to collect and document medical information, insurance data, and payments from patients

Professional Experience:

Patient Registration Representative

Anna Jaques Hospital, Oakland, CA

August 2012 – Present

Responsibilities:

Greeted, directed, and escorted patients to their designated areas.
Initiated and completed interviewing and registration of patients, in a professional manner.
Verified and recorded all necessary medical and insurance information submitted by the patients.
Selected and assigned rooms and beds to newly-admitted patients, as per availability.
Obtained and verified patient’s signatures on all required forms and documents.
Handled and responded to service related issues and complaints of patients, effectively.

Patient Registration Representative

Boulder Medical Center, Oakland, CA

May 2009 – July 2012

Responsibilities:

Answered phone calls, checked-in patients, and informed them about facility policies.
Handled and conducted patient registration process, promptly and professionally.
Secured and verified patient’s signatures on registration forms, as per agency policies.
Gathered, validated, and documented all required medical, insurance, and billing information from patients.
Received and processed payments from customers for patient admission.
Checked bed availability and assigned beds to newly-registered patients, accordingly.

Education

Bachelor’s Degree in Business Management

Kenyon College, Gambier, OH