Pega Administrator Resume

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Russell Thompson 2876 Mulberry Avenue North Little Rock, AR 72114 (333) 621-7817 Email : [email]

Career Goal
To join a highly technical team of professionals as a Pega administrator and share my technical expertise in Pega PRPC, Java, Oracle, XML, HTTP and Web sphere.

Technical Skills

In depth knowledge of BPM tools like:

PRPC 6.1/ 5.x
BPM
BRE

Technically sound with Enterprise Content management technologies:

EMC Documentum
IBM Content Manager

Thorough with database administration using:

Oracle 9i
SQL server
Sybase, DB2

Proficient with application servers:

Web sphere 5.x
Web Logic 8.x
Apache Tomcat

Brilliant with tools and utilities like:

Visual Studio 2008
MS Office, UML
MS Visio, EditPlus

Operating system expertise:

Linux
Unix
Windows 7/ XP/ 2003

Highly talented in utilizing technologies:

SOAP
HTTP
Java

Strong abilities to:

Implement middleware technologies
Interpret and apply software engineering concepts

Relevant Experience

Pega Administrator Bansar Technologies Inc.	January 2012 – Present North Little Rock, AR

Collaborated with clients and multiple teams to troubleshoot and resolve system issues. Formulated business solutions to meet established objectives and goals. Created hierarchal Class Structures and Workflows, and performed systems coordination for enhancing system performance. Led all assigned projects to completion ensuring timely delivery, meeting of budgetary targets and business goals. Assisted in screening and troubleshooting application issues using PRPC tools. Provided technical leadership to application teams on multiple applications. Provided technical support to integrate Hot Fixes, implement BIX in PRPC 5.4 and devise Extract Rules. Created components to deliver necessary reports and formulated strategies for integrating key business logic.

Pega Administrator Computer Sciences Corporation	November 2010 – January 2012 O’Fallon, MO

Assisted in designing and formulating technical strategies that conform to business standards, client specifications and best practices. Collaborated with stakeholders to understand and translate requirements into solutions that meet business objectives and goals. Contributed to review, design, fabrication and deliverance of enhanced software solutions. Coordinated with PEGA support team to troubleshoot and fix technical issues. Supported process development and team maintenance activities, and development and implementation of system updates. Performed configuration and integration of various PRPC components. Assisted in designing and screening applications, and conducting system performance analysis. Generated automated reports and developed list view and summary view reports.

Educational Background

Bachelor’s Degree in Information Systems

Ouachita Technical College

August 2006 – May 2010

Malvern, AR