Casino Manager Resume

Harold Linn

2966 Turkey Pen Lane

Enterprise, AL 36330

(555)-555-5555

[email]

Job Objective To obtain a position as Casino Manager with a small but dependable companywhere my experience can be beneficial in the growth of company.

Highlights of Qualifications:

• Exceptional experience in managing casino personnel for various business operations
• Remarkable knowledge of Slot Data System and data entry
• Profound knowledge of all casino operations and company regulations for same
• Ability to learn new software and maintain professional relationship with staff members
• Ability to maintain confidentiality of all information
• Sound communication skills in both oral and written forms
• Ability to multitask and prioritize work
• Solid understanding of math
• Proficient to work long hours and any time of the day

Professional Experience:

Casino Manager

Gold River Casino, Enterprise, AL

October 2008 – Present

• Developed and analyzed all casino operations and reviewed activities for casino productivity.
• Developed casino policies and objectives and ensured optimal level of returns on investment.
• Prepared and evaluated all documents in collaboration with staff members and recommended required changes.
• Managed and provided timely response to all guest issues and evaluated signs of guest on documents.
• Collaborated with various department managers for various external functions.

Casino Assistant Manager

Belterra Casino Resort & Spa, Enterprise, AL

August 2003 – September 2008

• Provided optimal customer services to guests coming to casino.
• Maintained and prioritized all office tasks and ensured achievement of casino goals.
• Monitored all inventories and casino fund and prepared shift reports.
• Prepared everyday reports and performed regular audit on all casino payroll records.
• Maintained efficient office supplies at all times and ordered same if required.
• Monitored and processes all casino invoices and performed audit on retail cost.

Casino Operations Coordinator

Dover Downs Hotel & Casino, Enterprise, AL

May 1998 – July 2003

• Maintained all operations for slot dispatch area and ensured all activities performed as required.
• Managed and received all incoming calls and slot service requests and prepared reports for same.
• Provided appropriate answers to general inquiries within required timeframe.
• Participated and scheduled all employee meetings.
• Recorded and maintained log of service dispatch.

Education

Bachelor’s Degree in Casino Management

Thomas Jefferson University, Philadelphia, PA