Desktop Administrator Resume

John Shinkle

505 Gerald L. Bates Drive

Newton, MA 2160

(555)-555-5555

[email]

Job Objective Looking for work as a Desktop Administrator to help increase the efficiency and help the organization to meet their long-term goals.

Summary of Qualifications:

• Strong experience in PC software applications, MS Operating Systems administration
• Familiarity with desktop network hardware, operating systems, protocols, administration, and applications
• Wide knowledge of PC hardware, peripherals, and software
• Sound knowledge of networking printers, faxes and photocopiers
• Profound knowledge of the technologies in WAN/LAN and IP Networking
• Expertise in desktop asset management functions – inventory, security scans, applying upgrades & patches
• Ability to work directly with end users and computer support staff

Work Experience:

Desktop Administrator, November 2007 – Present

Allied Technology Group, Newton, MA

• Maintained the client images by regularly testing and updating the system with Microsoft and various other related patches.
• Studied and researched new client system to update the operating system.
• Facilitated the configuration and automation of the Microsoft Office software and the various other applications associated with it.
• Assisted the team in maintaining the Antivirus system to protect the main operating system.

Desktop Administrator, December 2001 – October 2007

Symyx Technologies, Inc, Newton, MA

• Collaborated with various teams to facilitate the maintenance like service desk, IT teams and the development team.
• Troubleshoot the infrastructure to detect any problems, resolved it by discussing with the management.
• Maintained the desktop operating systems along with the terminal servers and Citrix.
• Monitored the various applications and customer related infrastructure.
• Provided support to the Windows Active Directory.

Education

Bachelor’s Degree in Computer Science, Appalachian State University, Boone, NC