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Desktop Administrator Resume

John Shinkle

505 Gerald L. Bates Drive

Newton, MA 2160

(555)-555-5555

[email]

Job Objective Looking for work as a Desktop Administrator to help increase the efficiency and help the organization to meet their long-term goals.

Summary of Qualifications:

  • Strong experience in PC software applications, MS Operating Systems administration
  • Familiarity with desktop network hardware, operating systems, protocols, administration, and applications
  • Wide knowledge of PC hardware, peripherals, and software
  • Sound knowledge of networking printers, faxes and photocopiers
  • Profound knowledge of the technologies in WAN/LAN and IP Networking
  • Expertise in desktop asset management functions – inventory, security scans, applying upgrades & patches
  • Ability to work directly with end users and computer support staff

Work Experience:

Desktop Administrator, November 2007 – Present

Allied Technology Group, Newton, MA

  • Maintained the client images by regularly testing and updating the system with Microsoft and various other related patches.
  • Studied and researched new client system to update the operating system.
  • Facilitated the configuration and automation of the Microsoft Office software and the various other applications associated with it.
  • Assisted the team in maintaining the Antivirus system to protect the main operating system.

Desktop Administrator, December 2001 – October 2007

Symyx Technologies, Inc, Newton, MA

  • Collaborated with various teams to facilitate the maintenance like service desk, IT teams and the development team.
  • Troubleshoot the infrastructure to detect any problems, resolved it by discussing with the management.
  • Maintained the desktop operating systems along with the terminal servers and Citrix.
  • Monitored the various applications and customer related infrastructure.
  • Provided support to the Windows Active Directory.

Education

Bachelor’s Degree in Computer Science, Appalachian State University, Boone, NC


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