Java Production Support Resume

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Here is the Java Production Support Resume example:

Hilda Shaw

2350 Agriculture Lane

Fort Lauderdale, FL 33311

(555)-555-5555

[email]

Job Objective Seeking a position as Java Production Support in an organization where I can apply my experience and efficiently contribute to the company’s growth.

Summary of Qualifications:

Remarkable Production Support experience in J2EE development environment
Proficient with HTML, XML, JSP, SOAP, MQSeries, Eclipse, J Unit, Spring and Hibernate frameworks
Skilled with Java Applications and Java-based automated testing tools
Proficient with SQL Server 2008/2005, Java J2EE (MDB, JMS, EJB, JSP, Servlets) and MySQL
Excellent problem analysis and solving skills
Profound ability to write and speak concisely and effectively
Proven ability to work independently and in a team environment

Work Experience:

Java Production Support, August 2005 – Present

Regal Computer Systems, Fort Lauderdale, FL

Responded to service tickets and service requests within established time-based requirements.
Coordinated with internal and external Client resources to isolate and troubleshoot issues resulting with service disruption and outage.
Researched and evaluated alternative solutions and made recommendations to obtain efficiencies and cost effective solutions.
Managed excellent relationships with IT Operations and business partners to optimize application performance and results.
Communicated effectively and timely with peers and management.

Java Production Support, May 2000 – July 2005

AETEA Information Technology, Fort Lauderdale, FL

Provided reviews, estimates for tickets ensuring quality and accuracy.
Managed all support activities adhering to technical, security and compliance standards.
Maintained appropriate software design, developments and documentations.
Provided hands-on technical governance on all aspects of production support.
Admitted responsibility for quality of deliverables adhering to technical standards.

Education

Bachelor’s Degree in Computer Science, Wesley College, Delaware, DE