Assistant Spa Manager Resume

Herbert Burmeister

2660 Quarry Drive

Orrville, AL 36767

(555)-555-5555

[email]

Job Objective Dedicated Assistant Spa Manager looking for an opportunity to work for reputable company where my skills and experience will be of value.

Highlights of Qualifications:

• Experience in managing all operations of a spa therapy clinic
• Exceptional knowledge of spa products and business principles
• Wide knowledge of various treatments, therapies and services of a spa operation
• Remarkable ability to motivate employees and ensure optimal level of work
• Sound ability to supervise efficient working of others
• Outstanding skills of various Microsoft applications and database programs
• Skilled to resolve all customer issues
• Ability to resolve customer and guest conflicts
• Excellent customer and guest service skills

Professional Experience:

Assistant Spa Manager

Harper Associates, Orrville, AL

October 2008 – Present

• Coordinated with Spa manager and administered everyday activities for facility.
• Monitored all services provided and ensured compliance to all health and safety codes.
• Prepared records of store sales and costs as per store procedures.
• Ensured optimal levels of client satisfaction and resolution of all queries.
• Developed strategies to promote various spa activities.
• Hired employees for store, interviewed potential candidates and provided required training.
• Maintained store inventory and placed orders as required.
• Designed and promoted various strategies for store loss prevention.

Spa Coordinator

Sothys Spa, Orrville, AL

August 2003 – September 2008

• Greeted all guests and provided orientation tour of all spa facilities and services.
• Assisted guests with detailed descriptions of spa treatments and packages offered.
• Managed all treatment session and assisted in promoting services to guest.
• Monitored guest enquires and ensured resolution professionally.
• Ensured a neat and clean spa area at all times and checked locker facility on a regular basis.
• Maintained reservation logs and made and canceled all appointments as requested.

Spa Supervisor

Omni Hotels, Orrville, AL

May 1998 – July 2003

• Monitored work of spa employees and ensured treatment of all guest in a courteous manner.
• Managed and resolved all guest conflicts effectively.
• Maintained facilities and ensured a neat and clean area at all times.
• Administered product inventory and placed purchase order as required.
• Trained all technicians in various skills to ensured smooth running of spa.

Education

Bachelor’s Degree in Culinary Management

Northeastern Illinois University, Chicago, IL