Day Spa Manager Resume

Shalanda Lund

1839 Lynn Street

Boston, MA 2110

(555)-555-5555

[email]

Job Objective Qualified Day Spa Manager seeking work with an existing company in which to put my skills and knowledge to good use.

Highlights of Qualifications:

• Exceptional experience in retail operations in massage industry
• Remarkable knowledge of retail store procedures
• Outstanding knowledge of beauty and cosmetic products
• Ability to multi task and prioritize work
• Ability to motivate staff members
• Good communication skills in both oral and written forms
• Excellent skills to communicate with clients
• Ability to maintain all deadlines
• Solid understanding of spa equipments.

Professional Experience:

Day Spa Manager

PRO Sports Club, Boston, MA

October 2008 – Present

• Administered every day activities for all spa services.
• Supervised efficient working of spa such as reservations.
• Maintained neat and clean area at all times.
• Coordinated with departments to hire and train staff.
• Evaluated working of all staff members.
• Participated in all departmental meetings and recommended improvements.
• Designed various variations in spa treatments.

Day Spa Assistant

Hand Stone Massage Spa, Boston, MA

August 2003 – September 2008

• Coordinated with Spa Manager and monitored all operations.
• Ensured compliance to all local health and safety regulations.
• Maintained records of store sales and payroll for employees.
• Assisted customers with all information and ensured optimal services.
• Participated in all promotional marketing activities.
• Monitored store inventory and placed purchase orders.

Day Spa Receptionist

Herbalfairy & Beauty Inc., Boston, MA

May 1998 – July 2003

• Greeted all customers pleasantly.
• Coordinated with guests and scheduled appointment with therapist.
• Ensured compliance to reporting system within timeframe.
• Maintained all billing procedures for facility.
• Assisted in reconciliation of all funds at desk.
• Monitored inventory and maintained record for it.

Education

Bachelor’s Degree in Hospitality

Columbia Union College, Takoma Park, MD