Bank Customer Service Representative Resume

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Here is the Bank Customer Service Representative Resume example:

Edward Bowen

258 West Fork Drive

Boca Raton FL 33487

(555)-555-5555

[email]

Job Objective Qualified Bank Customer Service Representative seeking a position with growing firm in which to utilize my skills and expand my knowledge.

Highlights of Qualifications:

Remarkable sales, cash handling and customer service experience
Wide knowledge of Bank operations , policies and procedures
Ability to answer telephone inquiries and direct questions to appropriate bank branch personnel
Ability to respond to customer mail inquiries and resolve customer problem
Ability to operate on-line terminals, keyboards, and calculators
Ability to identify sale opportunity to drive sales results
Ability to do basic math calculations

Professional Experience:

Bank Customer Service Representative

Comerica Bank, Boca Raton FL

November 2006 – Present

Handled marketing of bank products to prospects and handled queries related to financial services.
Managed opening accounts and even collected the required data.
Maintained documentation and kept it confidential.

Bank Customer Service Representative

Citizens Bank, Boca Raton FL

February 2001 – October 2006

Efficiently handled banking transactions and interacted with customers.
Handled sales referral goals.
Protected Huntington’s assets by grasping and meeting policies.

Education

Bachelor’s Degree In Business Administration

Winston-Salem State University, Winston-Salem, NC