Customer Liaison Officer Resume

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Here is the Customer Liaison Officer Resume example:

Herman Johnson

627 Elkview Drive

Stuart, FL 34994

(555)-555-5555

[email]

Job Objective To obtain a Customer Liaison Officer position with organization where challenges and opportunities make way for career development.

Highlights of Qualifications:

Excellent knowledge of public and customer service
Proficient with Microsoft Office Suite
Excellent verbal and written communication skills
Able to work under pressure and flexible environment
Highly level of ability to shoulder responsibilities independently

Professional Experience:

Customer Liaison Officer

Witbank, Stuart, FL

August 2005 – Present

Ensured 24×7 customer service to all ranges of customers
Provided technical updates and development reports to customers.
Liaised between customers and in-house departments.
Handled all types of customer enquiries efficiently.
Organized customers’ the aircraft maintenance visits.
Managed customer issues regarding operations, sales and service quality.

Customer Liaison Officer

SAIC, Stuart, FL

May 2000 – July 2005

Acted a prime contact point for residents.
Supervised surveyors, clients, clerk of works to ensure tasks are completes as per specifications.
Assisted in planning and delivery of company and product literature to customers.
Managed and resolved all issues and complains efficiently and amicably.
Ensured minimum disruption to residents during any sort of activities.
Identified and reported tenants’ individual needs.

Education

Bachelor’s Degree in Business

Grambling State University, Grambling, LA