Customer Relationship Officer Resume

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Here is the Customer Relationship Officer Resume example:

James Hufford

532 Hershell Hollow Road

Seattle, WA 98109

(555)-555-5555

[email]

Job Objective Seeking long-term Customer Relationship Officer Position in which my professional experiences and special qualifications will help encourage the growth of both my organization and myself.

Highlights of Qualifications:

Solid knowledge of bank services, products and policies
Extensive knowledge of administrative procedures
Proficient with financial marketing procedures’
Strong ability to initiate new business opportunities
Exceptional ability to plan and operate daily operations

Professional Experience:

Customer Relationship Officer

BNY Mellon, Seattle, WA

August 2005 – Present

Interacted directly with customer and resolved their problems
Maintained and managed cash and Stock MIS
Updated all records on a daily basis
Responded promptly to service related queries
Verified and scrutinized documents
Implemented various strategies to achieved monthly targets.

Customer Relationship Officer

Service Master, Seattle, WA

May 2000 – July 2005

Developed sales strategies for various market segments to optimize market reach
Promoted various banking accounts to new customers on a daily basis
Achieved the targets in terms of product mix and customer segment
Marketed Investment Services, Current and Savings Accounts to new customers across various market segments
Interacted with new customers in the market on a daily basis to convince them to open Excel & Priority Banking account with the bank.
Achieved the Targets set in terms of product mix and customer segment.

Education

Bachelor’s Degree in Business Management

Central Pennsylvania College, Summerdale, PA