Telephone Receptionist Resume

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Here is the Telephone Receptionist Resume example:

Edgar Glover

987 Hamill Avenue

San Diego, CA 92123

(555)-555-5555

[email]

Job Objective To secure a position as a Telephone Receptionist in order to exercise my abilities and special training in this field for the good of company.

Work Experience:

Telephone Receptionist, August 2005 – Present

Absolut Care, San Diego, CA

Maintained the incoming multiple line telephone and answered all calls.
Greeted all clients and guests politely.
Scheduled the appointments and updated the data entry information system.
Administered all the queries generated for the Planned Parenthood Services.
Prepared a record of the client’s financial, medical and social history.
Ensured that the customer service standards are maintained.

Telephone Receptionist, May 2000 – July 2005

New Milford Hospital, San Diego, CA

Scheduled the appointments and confirmed them with the client.
Prepared a record of all the patients contact details and updated it regularly.
Monitored all the clinic calls and screened them before transferring it to the appropriate departments.
Assisted in filling all the medical triage forms.

Summary of Qualifications:

Remarkable telephone receptionist experience with skills in operating multi-line phones
Proficient with Microsoft office software (MS Word, Excel, Outlook)
Ability to provide information to callers and visitors; record and transmit messages
Ability to multi-task and maintain confidentiality
Ability to operate telephone switchboard and (PBX) system
Ability to maintain professionalism and courtesy in answering telephone inquiries from customers

Education

High School Diploma, St. Maries High School, St Maries, ID