Ticket Office Manager Resume

Feel free to use this Ticket Office Manager Resume example to update your own resume. Even though this is a free resume example, it is important to adjust your own resume to present your relevant work history and skills according to the job you are applying for.

Our resume examples are written by certified resume writers and is a great representation of what hiring managers are looking for in a Ticket Office Manager Resume. Use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

CREATE YOUR RESUME

Here is the Ticket Office Manager Resume example:

Tabitha Jones

2173 Columbia Mine Road

Clarksburg, WV 26301

(555)-555-5555

[email]

Job Objective Actively seeking Ticket Office Manager Position where I can contribute the experience I have in this field to the success of company.

Highlights of Qualifications:

Experience supervising box office ticket sales, managing computerized ticketing systems and administering all accounts
Deep knowledge of ticketing and booking software
Operational knowledge of Microsoft applications
Remarkable ability to work under pressure and meet deadlines
Ability to analyze and resolve problems
Outstanding communication skills
Skilled to handle all cash and credit card data
Proficient in managing database systems
Ability to balance multiple assignments with competing deadlines
Exceptional understanding of customer services

Professional Experience:

Ticket Office Manager

Tahoe Donner Association, Inc., Clarksburg, WV

October 2008 – Present

Provided technical support to ticket office departments.
Managed all ticket sales and prepared reports of accurate ticket sale.
Monitored working of box office and ensured timely response of all customer requests.
Updated customer systems with appropriate events.
Trained ticket office members on all procedures regarding ticket sales.
Maintained records of ticket sales and recorded complementary tickets given for events.
Determined highest standards of employee services, resolved all grievances for customers.
Organized ticket inventory, maintained records of usage and placed orders for printing.

Ticket Office Cashier

California Institute of Technology, Clarksburg, WV

August 2003 – September 2008

Managed effective operation of ticketing systems for proper administration of ticket sales.
Assisted customers in all queries regarding events and provided necessary information.
Monitored complaints made by guests and ensured its timely resolution.
Organized reservations of tickets and gave it to appropriate person.
Handled multiple phone line system and provided necessary assistance.
Reviewed cashier reports everyday and prepared necessary paperwork.

Ticket Office Clerk

Hard Rock, Clarksburg, WV

May 1998 – July 2003

Assisted in customers in all queries and resolved issues.
Managed event inquiries for timings and fares and answered all questions appropriately.
Organized payments made by cash and cards, maintained receipts for same and kept all information confidential.
Ensured customers with special needs get required facilities.
Monitored events and informed customers at times for delayed events.
Trained junior staff in maintaining exceptional customer service skills.

Education

Associate Degree in Business Administration

Niagara County Community College, Sanborn, NY