Network Field Engineer Resume

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Here is the Network Field Engineer Resume example:

Freddie Ortiz

3817 Masonic Hill Road

Little Rock, AR 72201

(555)-555-5555

[email]

Job Objective To obtain a position of Network Field Engineer in a reputed organization where I can practice my skills and education.

Highlights of Qualifications:

Vast experience in network operations, switching and data communications
Huge knowledge of various network systems, LAN and WAN networks
In-depth knowledge in rack and stack, installation, and maintenance of network equipment
Ability to analyze and resolve all problems
Ability to plan projects and prioritize workload
Ability to manage multiple projects, customer issues and demands while providing exceptional customer service
Excellent communication and interpersonal skills

Professional Experience:

Network Field Engineer, August 2005 – Present

Jack Henry and Associates, Little Rock, AR

Provided technical support to customers on all network issues.
Assisted customer and performed on site maintenance, installation and repair.
Answered all customer queries and provided customers first and second level support.
Coordinated with company and its staff members and provided necessary feedback to customers.
Resolved all problems and coordinated with vendors and network specialists as and when required.
Provided customer 24×7 customer support and participated in on-call rotation for same.
Trained new staff members in maintaining and repairing network systems.
Maintained good working relations with all staff members and JHA department.

Network Field Engineer, May 2000 – July 2005

LAN Infotech, LLC, Little Rock, AR

Analyzed network requirements and ensured that all applications and operating systems were operating efficiently.
Designed network installation and developed various application and integration process in accordance to same.
Recommended ways to make process more efficient and cost effective by developing prototypes.
Documented process, identified and resolved issues and prepared status report of project and kept management informed at all times.
Conducted regular tests on process, ensured its smooth functioning, forecasted need of process and recommended all upgrades for process.
Prepared reports by collecting all information on project and analyzed information as necessary.

Education

Bachelor’s Degree in Computer Engineering, Atlantic Union College, South Lancaster, MA