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Anthony Rose
4724 Elk Street
Los Angeles, CA 90017
(333) 348-2914
Email : [email] |
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Career Goal |
Dynamic and multi-skilled SaaS Implementation Specialist seeking to exploit my deftness in ITSM, HP Service Anywhere and Remedy technologies |
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Technical Skills |
Expertise in web technologies:
- XML
- JavaScript
- Web Services
Specialist in SaaS applications:
Dexterity in Apex payroll processes:
- Employer on demand
- Employer on go
Quick and excellent in MS Office products:
Functional knowledge of Paychex applications:
- Preview
- Time and Attendance
- HRO
Good knowledge of email applications:
- Lotus Notes
- Outlook Express
Strong implementation skills:
- Create solution architecture and resolve customer requests
- Implement ITSM tools and configure workflows
Immense abilities to:
- Document business process and manage matrix resources
- Analyze technical issues and maintain client interactions
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Relevant Experience |
SaaS Implementation Specialist
Certica Solutions, Inc. |
January 2012 – Present
Los Angeles, CA |
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- Analyzed business problems and reviewed business processes.
- Prepared functional specifications and formulated design specifications.
- Evaluated system applications and managed change requests.
- Designed test scripts and created test scenarios.
- Documented analytical workflows and results from clients.
- Provided functional requirements for interfaces and GUI apps.
- Developed user interface designs and documented use cases.
- Conducted business surveys and participated in task analysis.
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SaaS Implementation Specialist
Advanced Technology Group Inc |
November 2010 – January 2012
Missoula, MT |
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- Formulated product requirements for scalable implementations.
- Prepared program plans and provided delivery of client implementations.
- Created user experiences and coordinated project resources.
- Maintained Service Grid platform and SaaS environments.
- Participated in data integration and web workflows using XML.
- Generated project status reports for all stakeholders.
- Assisted in data management for client based configurations.
- Provided assistance in requirements analysis and business trend tracking.
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Educational Background |
Master’s Degree in Computer Science
Las Vegas College |
August 2008 – May 2010
Las Vegas, NV |
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March 1, 2025Create Date
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March 1, 2025Last Updated
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