Detail-oriented Food Service Manager Resume Example

Alannah Johnson

2967 Flournoy St, Apt#901

Dallas, TX 75237

(555)-555-5555

[email]

Summary

An experienced manager responsible for the daily operations of restaurants and other establishments that prepare and serve meals and beverages to customers; has skills in liaising among various departments of the banquet operations, also ensures that customers are satisfied with their dining experience; has oversee the food inventory and ordering, purchase of supplies and equipment and arrange for the routine maintenance of the restaurant’s facilities; has been responsible for all administrative and human-resource functions of the business, including recruitment, employee monitoring, performance evaluation and training; has participated in several trainings for technology update; has good exposure un negotiating with food suppliers to secure good return for their budget

Professional Experience:

Retail food Service ManagerJanuary 2007 – Present

AppleOne Corporate, Dallas, TX

Responsibilities:

• Managed the restaurant operations, the food menu, the sanitation process, and finances.
• Worked with other departments to maintain safety and sanitation inspections to meet all standards of the company and regulatory agencies of the local government.
• Prepared and collated input on employee performance for merit evaluations and promotions.
• Sustained high standards of customer service to meet clients’ and employees’ needs.
• Interacted with customer issues that result in positive feedback.
• Enforced all safety rules while on the job and reports accidents promptly for documentation purpose.

Proposal ManagerMay 2004 – December 2006

C&S Wholesale Grocers, Inc, Dallas, TX

Responsibilities:

• In-charge of understanding the customer to better direct the restaurant operation to what caters to the market.
• Ensured that proposal development resources are reviewed to be adapted across the various lines of business.
• Assessed document content, presentation of ideas, and work processes in order to validate and provide information consistent with the business plans.
• Extended helpful inputs and guidance for content, functional requirements, or technical process that will be relevant to the proposal.
• Ensured that all proposals are approved and submitted to client for approval in a timely fashion.

Food Service ManagerFebruary 1999 – May 2004

Delta Scientific Dallas, TX

Responsibilities:

• Managed the restaurant operations, the food menu, the sanitation process, and finances.
• Worked with other departments to maintain safety and sanitation inspections to meet all standards of the company and regulatory agencies of the local government.
• Prepared and collated input on employee performance for merit evaluations and promotions.
• Sustained high standards of customer service to meet clients’ and employees’ needs.
• Interacted with customer issues that result in positive feedback.
• Enforced all safety rules while on the job and reports accidents promptly for documentation purpose.

Proposal ManagerMay 2004 – December 2006

C&S Wholesale Grocers, Inc, Dallas, TX

Education

Masters Degree in Food Service Management

University of Iowa, 1999

Bachelors Degree in Food Service Management

Rockefeller University, 1994

Skills:

• Proficient in computer skills
• Excellent administrative, organizational and analytic skills
• Knowledge in implementing food safety and sanitation
• Experience in lesson plan development
• Excellent leadership, communication and group facilitation skills
• Ability to work in a team environment
• Ability to maintain records and documentation

Awards and Affiliations

Restaurant Facility Management Association, Member

Food Service Management Organization, Member