Alannah Johnson
2967 Flournoy St, Apt#901
Dallas, TX 75237
(555)-555-5555
[email]
Summary
An experienced manager responsible for the daily operations of restaurants and other establishments that prepare and serve meals and beverages to customers; has skills in liaising among various departments of the banquet operations, also ensures that customers are satisfied with their dining experience; has oversee the food inventory and ordering, purchase of supplies and equipment and arrange for the routine maintenance of the restaurant’s facilities; has been responsible for all administrative and human-resource functions of the business, including recruitment, employee monitoring, performance evaluation and training; has participated in several trainings for technology update; has good exposure un negotiating with food suppliers to secure good return for their budget
Professional Experience:
Retail food Service ManagerJanuary 2007 – Present
AppleOne Corporate, Dallas, TX
Responsibilities:
- Managed the restaurant operations, the food menu, the sanitation process, and finances.
- Worked with other departments to maintain safety and sanitation inspections to meet all standards of the company and regulatory agencies of the local government.
- Prepared and collated input on employee performance for merit evaluations and promotions.
- Sustained high standards of customer service to meet clients’ and employees’ needs.
- Interacted with customer issues that result in positive feedback.
- Enforced all safety rules while on the job and reports accidents promptly for documentation purpose.
Proposal ManagerMay 2004 – December 2006
C&S Wholesale Grocers, Inc, Dallas, TX
Responsibilities:
- In-charge of understanding the customer to better direct the restaurant operation to what caters to the market.
- Ensured that proposal development resources are reviewed to be adapted across the various lines of business.
- Assessed document content, presentation of ideas, and work processes in order to validate and provide information consistent with the business plans.
- Extended helpful inputs and guidance for content, functional requirements, or technical process that will be relevant to the proposal.
- Ensured that all proposals are approved and submitted to client for approval in a timely fashion.
Food Service ManagerFebruary 1999 – May 2004
Delta Scientific Dallas, TX
Responsibilities:
- Managed the restaurant operations, the food menu, the sanitation process, and finances.
- Worked with other departments to maintain safety and sanitation inspections to meet all standards of the company and regulatory agencies of the local government.
- Prepared and collated input on employee performance for merit evaluations and promotions.
- Sustained high standards of customer service to meet clients’ and employees’ needs.
- Interacted with customer issues that result in positive feedback.
- Enforced all safety rules while on the job and reports accidents promptly for documentation purpose.
Proposal ManagerMay 2004 – December 2006
C&S Wholesale Grocers, Inc, Dallas, TX
Education
Masters Degree in Food Service Management
University of Iowa, 1999
Bachelors Degree in Food Service Management
Rockefeller University, 1994
Skills:
- Proficient in computer skills
- Excellent administrative, organizational and analytic skills
- Knowledge in implementing food safety and sanitation
- Experience in lesson plan development
- Excellent leadership, communication and group facilitation skills
- Ability to work in a team environment
- Ability to maintain records and documentation
Awards and Affiliations
Restaurant Facility Management Association, Member
Food Service Management Organization, Member
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