Guest Relations Executive Resume

When writing a Guest Relations Executive Resume remember to include your relevant work history and skills according to the job you are applying for. Whether you're seeking an entry-level position or have been in your career for a few years, exposing your relevant achievements in your resume can allow you to stand out and get that job interview.

This resume example is a great representation of what a hiring manager is looking for in a Guest Relations Executive Resume. Feel free to use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

CREATE YOUR RESUME

Here is the Guest Relations Executive Resume example:

Susan Maki

4827 Timber Ridge Road

Rancho Cordova, CA95742

(555)-555-5555

[email]

Job Objective To enhance my skills and further my career by filling the position of Guest Relations Executive in well-established organization.

Highlights of Qualifications:

Good expertise in VIP and Guest Services
Wide knowledge of hotel guest relations, event management companies & airlines
Solid understanding of hotel property management systems
Excellent communication skills
Ability to deal effectively with guests, management, employees and outside contacts

Professional Experience:

Guest Relations Executive

Waterford Hotel Group,Rancho Cordova, CA

August 2007 – Present

Received guests and managed restaurant floor staff.
Maintained cleanliness and hygiene at all times in the working and guest areas.
Ensured all service standards are met as per the Standard Operation Procedure Manual (SOP).
Assured ultimate customer satisfaction and seating capacity is achieved.
Managed reservation system and maximized potential number of covers adhering to customer’s requirements.

Guest Relations Executive

Interstate Hotels & Resorts, Rancho Cordova, CA

May 2004- July 2007

Prepared reports for review by the manager, general manager and other executives.
Supervised development and implementation of new Guest Relations programs.
Handled lounge service providers and ensured proper communication of activities.
Maintained quality of customer service.
Provided value added service to guests.
Improved performance and enhanced guest experience through continuous interaction and involvement.

Education

Bachelor’s Degree in Hotel Management

Iowa State University, Ames, IA