Visitor Services Manager Resume

Feel free to use this Visitor Services Manager Resume example to update your own resume. Even though this is a free resume example, it is important to adjust your own resume to present your relevant work history and skills according to the job you are applying for.

Our resume examples are written by certified resume writers and is a great representation of what hiring managers are looking for in a Visitor Services Manager Resume. Use this example for reference as you create your own resume or use this easy resume builder that will guide you through every step of your building your resume in just a few minutes.

CREATE YOUR RESUME

Here is the Visitor Services Manager Resume example:

Hollie Duarte

1633 Howard Street

Grand Rapids, MI 49503

(555)-555-5555

[email]

Job Objective To obtain a secured position as Visitor Services Manager and so I can become a valued member of the team while moving forward with my training in this field.

Highlights of Qualifications:

Experience in administering special events, managing visitors requirements and catering to needs of various audiences
Outstanding knowledge of public relation procedures and techniques
Operational knowledge of Microsoft products, cold-calling businesses
Remarkable ability to work in contact management systems
Ability to resolve all issues with practical solutions
Skilled to collect data and analyze it

Professional Experience:

Visitor Services Manager

Morton Arboretum, Grand Rapids, MI

October 2008 – Present

Identified all services and tourist attraction in nearby areas for visitors.
Managed inquiries and responded to all mails and email queries of customers.
Evaluated all visitor center staff and work done by volunteers.
Monitored inventory management of center and placed purchase orders accordingly.
Scheduled staff for each staff at visitor information center and updated information on local events.
Developed employee time sheet and processed all information.
Conducted various visitor surveys for various researches.
Administered all feedback and recommended all collateral needs.

Visitor Services Specialist

Harvard University, Grand Rapids, MI

August 2003 – September 2008

Executed all special events, scheduled and coordinated all special events at facility.
Managed client requests, scheduled events based on gathered information and assisted sales manager in implementing it.
Resolved all problems and provided optimal customer services.
Administered membership programs such as fund raisers and direct mail campaigns.
Assisted Development Officer with various special events and projects.
Supervised work of all staff members and volunteers.

Visitor Services Representative

Ventura Visitors & Convention Bureau, Grand Rapids, MI

May 1998 – July 2003

Monitored all information on various events and business.
Maintained all bulletin boards and brochure racks.
Managed visitor itineraries and assisted in all queries.
Assisted visitors coming to office and provided information on destination.
Analyzed and interpreted all maps and directions.
Organized working of security alarm system and performed troubleshoot on same.

Education

Bachelor’s Degree in Marketing

Missouri Valley College, Marshall, MO