Application Consultant Resume

Nancy Guthrie

16901 Franklin Rd

Mendocino, CA 95460

(555)-555-5555

[email]

Job Objective To obtain an Application Consultant position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Application Consultant, August 2005 – Present

Benefitfocus, Mendocino, CA

• Interacted daily with clients utilizing online benefits enrollment application.
• Assisted clients by phone daily to understand changes or updates with Benefit focus Applications.
• Reported about software issues to assigned engineer.
• Provided an accurate timeframe for issue resolution to clients daily.

Application Consultant, May 2000 – July 2005

Swarovski North America Ltd, Mendocino, CA

• Implemented PPO software for production planning and scheduling and integrated them to legacy systems.
• Developed complex production scheduling models and trained users effectively on the application.
• Responded promptly to email requests from clients regarding employee coverage, policy cancellations and policy renewals.

Summary of Qualifications:

• Remarkable experience in the application security environment
• Strong ability to manage and prioritize multiple clients’ needs
• Proficient in Oracle, SQL Server Java/J2SE, and RDBMS
• Proven track record working with CRM and advanced database systems
• Skilled in Object-oriented analysis and design
• Profound knowledge of benefit plans and structures
• Ability to thrive in a fast paced and innovative work environment
• Strong presentation and documentation skills
• Excellent problem solving and follow-up skills

Education

Bachelor of Science in Computer Science, Southern Arkansas University, Arkansas, AR