Catastrophe Claims Adjuster Resume

Ronnie Anderson

664 McDowell Street

Beech Grove, TN 37018

(555)-555-5555

[email]

Job Objective To obtain employment in a progressive organization as a Catastrophe Claims Adjuster where I can use my skills and aid in the growth of the firm.

Highlights of Qualifications:

• Wide experience in handling catastrophe claims
• Huge knowledge of catastrophe losses
• Exceptional knowledge of insurance endorsements
• Familiarity with state statutes and regulations
• Proficient with MSB software, Xactimate, MS Office Apllications and Lotus Notes
• Skilled in calculating depreciation factors and replacement costs
• Amazing ability to negotiate fair settlements with internal and external parties
• Immense ability to handle multiple claims and meet deadlines
• Outstanding ability to maintain positive working relationships with coworkers

Professional Experience:

Catastrophe Claims Adjuster

Hanover Insurance, Beech Grove, TN

August 2007 – Present

• Performed field investigations to handle catastrophe claims.
• Managed informal hearings, arbitrations and litigations for complex claims.
• Conducted service trainings to Junior Adjusters.
• Performed re-inspections to confirm damages.
• Participated in focus audit activities.
• Assisted and participated in discussions regarding development of quality insurance programs.
• Maintained confidentiality on information regarding claims.

Catastrophe Claims Adjuster

Western International Staff, Inc, Beech Grove, TN

May 2004 – July 2007

• Analyzed property damages to determine extent of liability.
• Interviewed claimant and witness as needed.
• Analyzed police and hospital records for investigative purposes.
• Involved in property claim adjusting activities.
• Determined costs for repairs and replacements.
• Performed coverage analysis for catastrophe claims
• Participated in litigation hearings.
• Prepared loss experience reports to help calculate profitability.

Education

Bachelor’s Degree in Insurance

Winston-Salem State University, Winston-Salem, NC