Claims Supervisor Resume

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Here is the Claims Supervisor Resume example:

Albert Claxton

868 Elliot Avenue

Seattle, WA 98133

(555)-555-5555

[email]

Job Objective To secure Claims Supervisor in a reputed organization as a supervisor where my abilities and education will be utilized to the fullest.

Highlights of Qualifications:

Strong accomplished experience in insurance supervisory & claims management
In-depth knowledge of insurance coverage’s and applicable statutes affecting claims
Extensive knowledgeable of company practice and claim values
Skilled in the interpretation of liability and negligence law and negotiation techniques
Proficient in MS Office Applications (Excel, Word, and MS Access)
Strong leadership and customer service and business writing skills
Exceptional communication and interpersonal skills
Strong follow through, attention to detail, and organizational skills
Outstanding ability to handle conflict resolution

Professional Experience:

Claims Supervisor, August 2005 to till date

Lincoln Financial Group, Seattle, WA

Monitored phone calls for coaching, training and quality assurance.
Tracked and evaluated delegate’s activity to gauge work performance.
Recommended suggestions to improve quality, workflow, and current policies and procedures.
Oversaw the day to day staffing needs of the department.
Developed partnership with internal & external departments and ensured customer satisfaction.
Participated and performed additional duties required for project completion.

Claims Supervisor, June 2002 to July 2005

Gallagher Bassett Services, Inc., Seattle, WA

Reviewed claims files to drive consistent claims handling.
Assisted in resolving issues related to claims.
Handled limited number of complex and sensitive claims.
Developed skills, improved performance, and encouraged professional growth through effective training, coaching, and feedback.
Motivated, influenced and inspired team members to maintain a high level of integrity and professionalism in achieving individual and organizational goals.
Attracted and retained talent through effective recruiting and recognition programs.

Education

Bachelor’s Degree in Business Administration, Governors State University, University Park, IL