Collections Supervisor Resume
Here is the Collections Supervisor Resume example:
Randy Caffrey
4961 Maxwell Farm Road
Sacramento, CA 95814
(555)-555-5555
[email]
Job Objective Searching for an opportunity to use my years of experience as Collections Supervisor to increase the client base and sales for the right company.
Highlights of Qualifications:
- Remarkable experience in Collections and Accounts Receivable
- In-depth knowledge of GAAP (Generally Accepted Accounting Principles)
- Strong knowledge of general collection and billing procedures
- Proficient in SAP, JD Edward, Cable billing system, Excel, Outlook and Word
- Skilled in reading, analyzing and interpreting financial statements
- Effective customer service and negotiation skills
- Outstanding motivational and analytical skills
- Ability to take ownership and serving the employees in their scope of responsibility
- Excellent written and oral communication skills
- Excellent Data Entry and keyboard skills
Professional Experience:
Collections Supervisor, August 2005 to till date
Saxon, Sacramento, CA
- Reviewed team members’ performance and offer insight to areas of improvement.
- Prepared monthly Individual Development Plans for each member of the team.
- Handled inbound calls to the Assist Line when call volume dictates.
- Identified potential problems and communicated timely with management.
- Recognized and escalated issues that may need to be referred to team to prevent losses to the company.
Collections Supervisor, June 2002 to July 2005
CarHop, Sacramento, CA
- Directed and assisted in the operational and technical functions of the unit.
- Motivated staff to obtain individual and unit objectives.
- Monitored skill level of staff and provided necessary training.
- Submitted monthly reports on random account reviews by the first day of each month.
- Enforced adherence to Collection procedures for all direct reports.
Education
Bachelor’s Degree in Business Administration, Cedar Valley College, Lancaster, TX
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- March 1, 2024Create Date
- March 1, 2024Last Updated
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