Accident Tow Dispatcher Resume

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Here is the Accident Tow Dispatcher Resume example:

Isidro Harris

3940 Freedom Lane

Stockton, CA 95204

(555)-555-5555

[email]

Job Objective To obtain a job as Accident Tow Dispatcherand perform my duties with full dedication.

Highlights of Qualifications:

Excellent experience in providing customer services in case of any accident
Sound knowledge of communicating successfully with clients
Profound knowledge of analyzing information obtained from clients
Ability to structure the task and complete it effectively
Ability to ensure compliance to guidelines and tasks
Proficient in facilitating to initiate appropriate decision

Professional Experience:

Accident Tow Dispatcher

GEICO, Stockton, CA

August 2012 – Present

Responsibilities:

Administered and received calls coming in from policy holders who have been involved in various accidents.
Monitored various outbound calls to policy holders and ensured timely delivery of vehicles.
Provided optimal level of customer services andprepared loss reports for vehicles.
Utilized computer systems and documented information accurately.
Performed various clerical tasks and maintained records of billing information.
Coordinated with distressed customers and dispatched the same in a hurry.

Accident Tow Dispatcher

Diamond Ground Transportation, Inc., Stockton, CA

May 2009 – July 2012

Responsibilities:

Managed communications with various departments and ensured optimal customer services.
Developed and maintained professional relationship to achieve results.
Coordinated with departments for various recruitment events and assisted in enrollment.
Maintained a control over the call volume and completed work as per requirement.
Administered inquiries from customers and ensured quality services.
Managed and processed claims and ensured completion within required timeframe.

Education

Bachelor’s Degree in Emergency Services

Georgia Highlands College, Rome, GA