Dispatch Clerk Resume

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Here is the Dispatch Clerk Resume example:

Tommy Kendall

812 Robinson Switch Rd

Minneapolis, MN 55450

(555)-555-5555

[email]

Job Objective To obtain a Dispatch Clerk position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Dispatch Clerk, May 2004 – Present

Ahern Rentals Inc., Minneapolis, MN

Interpreted, analyzed, scheduled, dispatch and route records and correspondence.
Dispatched oversized loads to out hauling companies.
Cleared, updated and completed customer records.
Ensured accurate billing through the use of user friendly, menu-driven programs.
Dispatched drivers throughout local City areas and maintained accurate record of driver logs and ensured maintenance and safety of trucks.
Worked closely with sales staff in scheduling deliveries and pickups of equipment.
Maintained accurate record of driver DVIR and logs; made sure trucks are safe and maintained and repaired when needed.

Dispatch Clerk, March 2002 – April 2004

Ryder Logistics & Transportation, Minneapolis, MN

Coordinated with customers and salesmen for delivery directions and ensured that all trucks remain legal and State inspection and DOT ready.
Assisted in transferring equipment between cities and communicate with other dispatch managers.
Communicated with stores about equipment in dispatch and coordinated for instructions when equipment to be delivered has problems.
Assigned field service technicians to field repairs in accordance to urgency and communicated with customers accordingly.
Communicated with customers on location of off-rented equipment and with repair shops on repairs.
Assigned drivers pick up’s according to need of more deliveries, location, age of off rent, need of equipment type.

Summary of Qualifications:

Possess fundamental knowledge of dispatching duties and techniques
Ability to interpret maps
Ability to communicate clearly and effectively
Ability to work any shift assigned, which may include overtime, emergency callouts, weekends and holidays
Excellent professional phone skills and ability to communicate clearly
Ability to multi-task and work in fast-paced environment
Excellent customer oriented personality

Education

Associate Degree in Public Relations, Cuyahoga Community College District, Cleveland, OH