Dispatch Officer Resume

Johnny Rouse

1694 Boring Lane

Oakland, CA 94612

(555)-555-5555

[email]

Job Objective To secure a Dispatch Officer position within a fast growing organization in which my expertise can help the organization meet their goals.

Summary of Qualifications:

• Extensive experience in dispatch operations within warehousing environment
• Profound knowledge of regulations, codes, principles and methods related to the transportation industry
• In-depth knowledge of principles and methods for transporting goods by air, rail, sea, and road
• Familiarity with Interactive Voice Response (IVR) units and Outage Management System (OMS) software
• Proficient in GPS Tracking, Microsoft Office Suite ( Excel, Word, MS Access) and SAP
• Superior Typing and keyboard skills
• Excellent verbal and written and communication skills
• Strong problem solving and analytical skills

Work Experience:

Dispatch Officer, August 2005 – Present

Omniplex World Services, Oakland, CA

• Scheduled and dispatched workers, work crews, equipment and service vehicles to designated locations.
• Arranged for necessary repairs to restore service and schedules.
• Conferred with customers and supervising personnel to respond to questions, problems and requests for service and equipment.
• Developed daily work and run schedules.
• Received and prepared work orders.

Dispatch Officer, May 2000 – July 2005

Snc Services, Oakland, CA

• Supervised staff and equipment locations and ensured coordination of services timely.
• Maintained inventory and dispatch information.
• Determined and provided suitable quantity of equipment, vehicles, supplies and workers required.
• Recommended staff to resolve traffic problems.
• Made sure timely and efficient movement of trains according to train schedules.

Education

High School Diploma, Columbia High School, Columbia, IL