Automotive Fixed Operations Director Resume

Dennis Williams

3421 Rockford Mountain Lane

Appleton, WI 54914

(555)-555-5555

[email]

Job Objective To obtain a responsible position as Automotive Fixed Operations Director where my past work experience will be beneficial.

Work Experience:

Automotive Fixed Operations Director, August 2005 – Present

AutoNation, Inc, Appleton, WI

• Hired, trained, motivated, and monitored the performance of department staff.
• Trained service sales staff to promote customer satisfaction.
• Generated and strived to increase labor sales.
• Set individual and total shop sales objectives.
• Hired and trained service advisors.
• Maintained daily sales and production records.
• Hired and maintained technical production staff.

Automotive Fixed Operations Director, May 2000 July 2005

The Lampe Company, Appleton, WI

• Ensured the department meets all financial goals.
• Established promotional service prices.
• Ensured department adheres to all company-established and legal guidelines.
• Prepared and monitored annual operating budget.
• Enforced safety requirements.
• Ensured compliance with federal, state and local regulations that may affect parts sales.
• Maintained professional appearance and attitude.

Summary of Qualifications:

• Strong fixed operations experience in automotive dealership
• Expert in maintaining reporting systems required by owner & company
• Huge Knowledge in Monitoring and controlling the performance of the department
• Sound knowledge of overall Automobile operations, management and wholesale relations
• Proficient in dealership computer systems, and MS Office suite
• Skilled in automotive mechanical diagnosis, problem-solving and repairing
• Excellent communication and interpersonal skills
• Strong leadership, management and motivational skills
• Outstanding ability to prioritize work tasks, multi-task, and maintain focus

Education

Bachelor’s Degree in Mechanical Engineering, Hampden-Sydney College, Hampden-Sydney, VA