Sales Agent Resume

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Also, see our sample for Sales Agent Responsibilities and Duties.

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Here is the Sales Agent Resume example:

Richard Pachter

5403 Riverside Station Blvd

Hays, KS 67601

[email]

Job Objective To obtain a Sales Agent position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Sales Agent, May 2004 – Present

Citizens Financial Group, Hays, KS

Answered incoming telephone calls and responded to customer questions.
Resolved problems according to standardized procedures while maintaining courteous manner.
Delivered quality customer service and developed relationships with prospective customers.
Informed current and prospective customers of promotions and new or upgraded products.
Quoted prices and encouraged customers to buy.
Explained product options, related charges and mandatory disclosures clearly and concisely.
Used product information, client tools, scripting and rebuttals to overcome resistance.

Sales Agent, March 2002– April 2004

Dollar Thrifty Automotive Group, Inc., Hays, KS

Handled difficult and sensitive questions and emotional customers while maintaining professional demeanor.
Entered relevant customer payment information into computer database system.
Gathered information to determine customer needs.
Entered alpha and numeric data via computer keyboard into an automated system accurately.
Performed each essential duty adequately.

Summary of Qualifications:

Admirable experience to develop key relationships and market products within community organizations
Remarkable knowledge of sales procedures
Outstanding ability to convince customers to buy products
Ability to present information clearly and concisely
Profoundly ability to effectively and clearly communicate
Ability to handle emotionally escalated calls and situations that require empathetic responses
Strong demonstrated ability to market and sell in multi-product environment
Excellent interpersonal skills including written, verbal and presentation delivery
Ability to develop and maintain customer relationships
Strong computer skills and working knowledge of MS Office applications

Education

Associate Degree in Marketing, Moraine Valley Community College, Palos Hills, IL