Travel Agent Resume

Mario Agnese

150 2nd Ave N, Ste 710

Brunswick, GA 31523

[email]

Job Objective To obtain a Travel Agent position that will allow me to utilize my skills and has potential for growth.

Work Experience:

Travel Agent, May 2004 – Present

Traverus Travel, Brunswick, GA

• Booked high volume domestic and international business reservations.
• Coordinated with travelers, travel arrangers and travel vendors.
• Procured necessary documentation such as passports, visas, and other clearances.
• Identified opportunities to save Money in travel budget.

Travel Agent, March 2002- April 2004

KHM Travel Group, Brunswick, GA

• Worked with Accounts Payable regarding ticket transactions and travel expenditures.
• Assisted clients with travel needs via walk-ins, inbound phone inquiries and outbound sales calls to existing and former AAA clients.
• Identified client’s wishes, needs and requirements and made appropriate travel recommendations.
• Booked domestic and international travel arrangements-from airline tickets to full vacation packages.

Summary of Qualifications:

• Extensive knowledge of passport, visa requirements, currency, time zones, tourist destinations and world geography
• Solid Knowledge of travel agency business, suppliers, travel websites, systems
• Operational Knowledge of CRM and GDS systems
• Strong, Proactive follow-up skills and administering of Travel Policies
• Proficiency with MS Word and Outlook
• Solid communication skills – both oral and written and interpersonal skills
• Flexible and able to work independently and in a team setting
• Excellent travel industry knowledge and call center experience
• Ability to identify complex problems and review related information

Education

Associate Degree in Tours and Travels, Manatee Community College, Bradenton, FL

Pamela Figueroa

1961 Cedarstone Drive

Tiffin, OH 44883

(555)-555-5555

[email]

Job Objective To obtain a Travel Agent position in a highly reputed organization.

Highlights of Qualifications:

• Extensive experience in travel agency sales and customer service
• Expertise in selling international destinations, group travel and leisure FIT travel planning
• Extensive domestic and international destination knowledge
• Proficient with SABRE and Windows-based computer applications
• Ability to aggressively pursue sales through innovative marketing
• Ability to pay attention to detail and accuracy
• Ability to close the sale and cross sell additional products and services
• Strong sales, organizational and problem-solving skills
• Strong verbal and written communication skills

Professional Experience:

Travel Agent

Riya Travel and Tours Inc, Tiffin, OH

August 2005 – Present

Responsibilities:

• Developed itinerary handled inquiries and recommended suggestions to clients.
• Booked and confirmed route, carriers, lodging, and dining; verified space and rates; issued tickets.
• Completed foreign travel requirements.
• Prepared travel packet by assembling itinerary, maps, tickets, confirmations, visas and related documents, baggage tags, emergency resources and insurance options.
• Collected payment by entering and verifying scheduled services and charges; computing total; obtaining credit card charge, check, and cash.
• Obtained refunds and adjustments by completing claim forms.
• Promoted travel by selling tour packages and special events.

Travel Agent

AAA Southern, Tiffin, OH

May 2000 – July 2005

Responsibilities:

• Sold travel agency products and services to clients.
• Collected payments and processes the receipt of monies according to Travel Agency procedure.
• Maintained client files.
• Ensured the delivery of quality service in travel agency and branch operations.
• Maintained relationships with each client served, to engender loyalty to Club products and services
• Acted as member of branch team and supports Club policies and procedures for delivery of service.

Education

High School Diploma

Marion High School, Marion, AR