Experienced Travel Counselor Resume Example

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Here is the Experienced Travel Counselor Resume Example:

Paul Hendey

5821 S Mayfield Ave

Chicago, IL 60652

(555)-555-5555

[email]

Summary

A hardworking and experienced travel counselor with vast knowledge of the travel industry; possesses outstanding communication and organization skills; exhibits strong customer satisfaction skills and ability; knowledgeable in working with suppliers and travel industry vendors.

Professional Experience:

Senior Travel Counselor January 2007 – Present

ABC Travel Inc. Columbia, IL

Responsibilities:

Managed the Day to day activities of the department.
Responsible in training travel counselors to specialize in road shows and trade fairs.
Negotiated group contracts with commercial airlines as well as other means of transportation for travel.
Set up billing accounts with various hotels and transportation companies.
Involved in the selection of venues and negotiation of hotel contracts.
Provided reports on company expenditure for road shows.

Travel Counselor May 2004 – December 2006

Brandon & McMahon Travel Corp, Dallas, Columbia, Il

Responsibilities:

Coordinated reservations for domestic and local travel.
Managed meetings and events.
Negotiated group airline contracts and prices with international and local vendors.
Coordinated airport check-in and facilitated meet and greet upon arrival of guests.
Provided reports and analysis of travel patterns and overall spending.
Responsible for domestic and international travel arrangement for guests.

Travel Coordinator February 1999 – May 2004

East Bay Corporation, Columbia IL

Responsibilities:

Managed the Day to day activities of the department.
Responsible in training travel counselors to specialize in road shows and trade fairs.
Negotiated group contracts with commercial airlines as well as other means of transportation for travel.
Set up billing accounts with various hotels and transportation companies.
Involved in the selection of venues and negotiation of hotel contracts.
Provided reports on company expenditure for road shows.

Travel Counselor May 2004 – December 2006

Brandon & McMahon Travel Corp, Dallas, Columbia, Il

Education

B.S. Tourism

Yale University, CT, 1999

Skills:

Ability to communicate effectively both orally and in writing
Excellent Customer Service Skills
Knowledgeable in special events, widely travelled
Knowledgeable in all aspects of domestic and international travel planning
Ability to exhibit strong customer satisfaction
Vast experience in interpreting and applying departmental policies and procedures

Professional Affiliation

Member, American Society of Travel Agents

Member, Interactive Travel Services Association